Last Updated: 7/3/25
At Miraiav.com, we strive to provide the best shopping experience. If you are not completely satisfied with your purchase, you may be eligible for a return or refund under the conditions outlined below.
1. Eligibility for Returns
- Items must be returned within 7 days of delivery.
- Products must be unused, in original packaging, and with all tags intact.
- Items purchased on sale or promotional offers cannot be returned unless defective or damaged.
- Returns will not be accepted for:
- Perishable goods
- Customized or personalized products
- Items marked as “Non-Returnable”
2. How to Request a Return
To initiate a return, follow these steps:
- Email us at miraiav04@gmail.com with your order number, product details, and reason for return.
- Our team will review the request and provide a return authorization if eligible.
- Ship the item back to us using the provided return address.
- Once received and inspected, we will process your refund or replacement.
3. Refund Process
- Approved refunds will be processed within 7-10 business days after the returned item is received.
- Refunds will be issued via the original payment method (Credit/Debit Card, UPI, Net Banking, etc.).
- Shipping charges are non-refundable, except in cases of defective or wrong items received.
4. Exchange Policy
- Exchanges are only allowed for damaged or defective products.
- If a replacement is unavailable, a full refund will be issued.
5. Cancellations
- Orders can be canceled within 24 hours of purchase before shipment.
- Once shipped, orders cannot be canceled, but you may request a return after delivery.
6. Late or Missing Refunds
- If you haven’t received a refund yet, check your bank account first.
- If the refund is delayed, contact your bank or payment provider.
- If the issue persists, reach out to us at miraiav04@gmail.com.
7. Contact Us
For any return or refund inquiries, contact our support team:
📞 Customer Support: 9825014973
📧 Email: miraiav04@gmail.com